Terms and Conditions

Last updated: January 2026

1. Introduction

Welcome to GlobalCoach AI. By accessing or using our platform, you agree to be bound by these Terms and Conditions. GlobalCoach AI is an AI-powered learning platform that allows users to upload documents, generate practice tests, and track their learning progress. Please read these terms carefully before using our services.

2. Important: AI-Generated Content Disclaimer

GlobalCoach AI uses artificial intelligence to generate practice tests, questions, answers, summaries, and other educational content.While we strive to provide accurate and helpful content, AI technology is inherently prone to errors, inaccuracies, and limitations.

Users are strongly advised to:

  • Always verify and cross-check AI-generated answers, summaries, and content against reliable sources
  • Not rely solely on AI-generated content for critical academic, professional, or personal decisions
  • Use the platform as a supplementary learning tool, not as a primary source of information
  • Report any errors or inaccuracies you encounter to help us improve our service

GlobalCoach AI, its owners, operators, and affiliates are not liable for any errors, omissions, or inaccuracies in AI-generated content, nor for any decisions made or actions taken based on such content.

3. Account Registration

To use certain features of GlobalCoach AI, you must create an account. When registering, you agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

4. Acceptable Use

You agree to use GlobalCoach AI only for lawful purposes. You must not:

  • Upload copyrighted material without proper authorization
  • Use the platform to distribute malware or harmful content
  • Attempt to gain unauthorized access to our systems
  • Use the service to harass, abuse, or harm others
  • Violate any applicable laws or regulations
  • Share your account credentials with others
  • Use automated systems to access the service without permission

5. Document Upload and Content

GlobalCoach AI allows you to upload documents in various formats (PDF, DOCX, PPTX, TXT, and images). By uploading content, you:

  • Confirm that you have the right to upload and use the content
  • Grant us permission to process the content to generate practice tests
  • Understand that uploaded documents are stored securely and used only for your learning purposes
  • Accept that maximum file size is limited to 250MB per upload

6. Subscription and Payments

GlobalCoach AI offers both free and premium subscription plans:

  • Free Plan: Limited access to basic features with usage restrictions
  • Premium Plan: Full access to all features with enhanced limits
  • Payments are processed securely through Stripe
  • Subscriptions automatically renew unless cancelled before the renewal date
  • Refunds are handled on a case-by-case basis in accordance with our refund policy

7. Intellectual Property

The GlobalCoach AI platform, including its design, features, and technology, is owned by us and protected by intellectual property laws. You retain ownership of your uploaded documents. The practice tests and content generated from your documents are for your personal educational use only.

8. Privacy

Your privacy is important to us. We collect and process personal information in accordance with our Privacy Policy. By using GlobalCoach AI, you consent to the collection and use of your information as described in our Privacy Policy.

9. Limitation of Liability

To the maximum extent permitted by law, GlobalCoach AI and its affiliates shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Any loss of profits, data, or business opportunities
  • Any errors or inaccuracies in AI-generated content
  • Any decisions made based on content provided by the platform
  • Any interruption or unavailability of the service
  • Academic outcomes or test results based on use of our platform

The platform is provided "as is" without warranties of any kind, either express or implied.

10. Termination

We reserve the right to suspend or terminate your account at any time for violations of these terms or for any other reason at our discretion. You may also delete your account at any time. Upon termination, your right to use the service will immediately cease.

11. Changes to Terms

We may update these Terms and Conditions from time to time. We will notify users of significant changes by posting a notice on our platform or sending an email. Your continued use of the service after changes constitutes acceptance of the updated terms.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at support@globalcoachai.com

By creating an account or using GlobalCoach AI, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.